GENERAL INFORMATION 

Can I bring my dog? 

Yes, dogs are allowed at the event, provided that they are leashed and held on your lap in the public stand.

Is the event suitable for visitors in a wheelchair?

Jumping Amsterdam has easy access for visitors in a wheelchair. There are a number of seats available for visitors in a wheelchair, and possibly for a companion. You can order tickets in section G. Keep in mind: for a companion you need to order a ticket as well.

TICKET SALES

Can children enter the event free of charge?

Children 4 years old and younger can go to Jumping Amsterdam for free, but are not entitled to their own seat. A special children’s rate applies for children 5-12 years old.

Is there a group discount possible?

A 10% group discount applies to groups of 10 people or more. The reservation of tickets for a group (from 10 persons) can be done by telephone; 020-5491605 (during office hours).

How do I purchase tickets and / or select seats for the event?

To purchase tickets and select seats, visit the  Ticket Sales page here . Once you have selected the event you wish to attend, you will be asked to select the section first and then your seats. Here you must select either an adult or child’s ticket. Scroll down and click next to complete your purchase. You must register to complete the ticket purchase. If this does not work, we would be happy to help you by telephone: 020-5491605 (during office hours).

How do I cancel my tickets?

If you have accidentally ordered the wrong tickets you can cancel your tickets by contacting Paylogic. This can be done by calling 0900-72956442.

I have an entrance ticket for the afternoon or evening program, can I enter the event earlier?

On Saturday January 26th and Sunday January 27th, you can enter the event program. The doors of the event open 30 minutes before the start of the morning program. You can go to the stands 20 minutes before the start of the day. You can only sit in your assigned seat for the event you purchased tickets for. Otherwise, feel free to visit our exhibit halls for some shopping, watch the riders in the warm up ring and enjoy delicious food and beverages.

I have an entrance ticket for the morning or afternoon program, can I stay longer?

On Friday January 25, Saturday 26 January and Sunday 27 January, you can stay after the afternoon program. Visit our exhibit halls, filled with many stands, delicious food and drinks or watch the riders at the warm up ring.

PHOTOGRAPHY AND VIDEOGRAPHY 

I would like to take pictures during Jumping Amsterdam, is that possible?

Visitors to Jumping Amsterdam – who are not in possession of a press accreditation. Make sure that no flash is used and it is important that other visitors are not bothered. The photos are for private use and may not be used for commercial purposes.

Can I record videos during the event?

Visitors to Jumping Amsterdam – who are not in possession of a press accreditation – are allowed to take photographs during the event. Make sure that no flash is used (this can frighten horses) and it is of course important that other visitors are not bothered. The photos are for private use only and may not be used for commercial purposes.

More information about the application of a press accreditation for Jumping Amsterdam can be found here .

ADDITIONAL INFORMATION

By coming to Jumping Amsterdam, which takes place from January 24th to January 27th at the RAI Amsterdam we reserve the right to use any photo, video recordings or sound recordings during the event of reporting and / or promotional purposes on websites, social media and offline publication. The event organizer has the relevant images / recordings. You can not claim any compensation or similar in this regard.