Can I bring my dog?
No, dogs are not allowed at the event.
Is the event suitable for visitors in a wheelchair?
Jumping Amsterdam has easy access for visitors in a wheelchair. There are a number of seats available for visitors in a wheelchair, and possibly for a companion. You can order tickets in section G. Keep in mind: for a companion you need to order a ticket as well.
When do the ticket sales for the 2022 edition start?
The ticket sales for Jumping Amsterdam 2022 will start on 1 October 2021.
Can children enter the event free of charge?
Children 4 years old and younger can go too Jumping Amsterdam for free, but are not entitled to their own seat. A special children’s rate applies for children 5-12 years old.
Is there a group discount possible?
A 10% group discount applies to groups of 10 people or more. The reservation of tickets for a group (from 10 persons) can be done by telephone; 0900 9000 8000 (during office hours).
How do I purchase tickets and / or select seats for the event?
For some events it is possible to choose your own seats via a seating plan. If this option is available, the seating plan will automatically appear on your screen. Free seats are indicated in white.
Once you have selected the desired number of tickets within your chosen rank and price category, click on ‘next’. There you will see the tickets you are going to buy again, so that you can check the time, date, rank / row / seat and the number of tickets again. Once you have checked these, click on ‘next’ . If this does not work, please contact our ticketpartner Ticketpoint.
I accidentally bought the wrong tickets?
If you are the main booker of the tickets, you can request for a ticket change, if so, the costs for changing your tickets will be € 5,75. Please fill in the contact form of Ticketpoint to request a ticket change.
Can I cancel my tickets?
In the online ordering process, there will be asked whether you want to take out a Ticketpoint Guarantee. It is only possible to cancel your tickets under certain conditions, if you have done this when purchasing the tickets. The conditions can be read here. A request for cancellation can be submitted, if you satisfy the conditions, through the contact form of Ticketpoint
I lost my E-tickets
Lost your ticket? Please contact our ticketpartner Ticketpoint.
I have an entrance ticket for the afternoon or evening program, can I enter the event earlier?
On Friday 28th, Saturday January 29th and Sunday January 30th, you can enter the event program. The doors of the event open 30 minutes before the start of the morning program. You can go to the stands 20 minutes before the start of the day. You can only sit in your assigned seat for the event you purchased tickets for. Otherwise, feel free to visit our exhibit halls for some shopping, watch the riders in the warm up ring and enjoy delicious food and beverages.
I have an entrance ticket for the morning or afternoon program, can I stay longer?
On Friday January 28, Saturday 29 January and Sunday 3o January, you can stay after the afternoon program. Visit our exhibit halls, filled with many stands, delicious food and drinks or watch the riders at the warm up ring.
PHOTOGRAPHY AND VIDEOGRAPHY
I would like to take pictures during Jumping Amsterdam, is that possible?
Visitors to Jumping Amsterdam – who are not in possession of a press accreditation. Make sure that no flash is used and it is important that other visitors are not bothered. The photos are for private use and may not be used for commercial purposes.
Can I record videos during the event?
Visitors to Jumping Amsterdam – who are not in possession of a press accreditation – are allowed to take photographs during the event. Make sure that no flash is used (this can frighten horses) and it is of course important that other visitors are not bothered. The photos are for private use only and may not be used for commercial purposes.
More information about the application of a press accreditation for Jumping Amsterdam can be found here .
By coming to Jumping Amsterdam, which takes place from January 27th to January 30th at the RAI Amsterdam we reserve the right to use any photo, video recordings or sound recordings during the event of reporting and / or promotional purposes on websites, social media and offline publication. The event organizer has the relevant images / recordings. You can not claim any compensation or similar in this regard.